What are the benefits?

Your business can realise the following benefits:

  • Improved Customer Satisfaction
  • Greater Quality Awareness
  • Higher Real and Perceived Quality
  • Positive Cultural Change
  • Competitive Edge
  • Increased Market Share
  • Increased Productivity
  • Increased Profits

"Don't give yourself a mountain
to climb, enlist the help of QuServe"






Call QuServe Quality Consultancy on: 01902 606934 or 07796 963605
and find out how we can help you.

ISO 9001 Consultants and ISO 9001 Training

We specialise in ISO9001 training and ISO14001 training, we cover most
of the UK but our ISO 9001 Consultants, ISO 9001 and ISO 140001 Training services mainly cover a 50 mile radius from Willenhall including Wolverhampton, Dudley, Birmingham, Walsall, Tamworth, Stoke on Trent, Coventry, Shrewsbury and Nottingham.

Our ISO 9001 Consultants and ISO Training services cover ISO 14001 'Environmental Management' and ISO 9001 or ISO 9001:2008 'Quality Management'. As an International Standard, ISO9001:2008 is the most commonly used for providing a framework for an effective QMS (Quality Management System).

Quality Management

is the harnessing of people and processes to work effectively in order to satisfy or surpass customers' expectations and provide immediate beneficial impact to the 'bottom line'.
To this end, ISO 9001:2008 has been developed to provide a 'structured approach' to system enhancement and development. It can be applied to any organisation regardless
of size of business or business sector.

What is ISO 9001?

The ISO 9001 series of standards form the foundation and framework for an effective management system within any type of business. The standards were developed and published by the International Organisation for Standardisation or ISO and have over 110 member countries. Increased global competition has lead to higher customer expectations with regard to quality. To be competitive, businesses need to employ increasingly effective and efficient systems.

What is ISO 14001?

ISO 14001 is primarily concerned with 'Environmental Management' which in plain language means what an organisation does to minimise harmful effects on the environment.